This Financial Services Guide (FSG) is an important document that outlines the type of products and services that we are authorised to provide under Lonsdale’s Australian Financial Services (AFS) Licence.
The FSG is designed to assist you in deciding whether to use any of the services we provide.
The purpose of the FSG is to provide you with information prior to a financial service being provided about:
- Who we are and how we can be contacted
- What services and products we are authorised to provide
- How we, and any other relevant parties, are paid
- Who to contact should you have a complaint